"Just a quick note of thanks and an appreciation from all the family for the preparation beforehand and dealings with things on the day (re: Nicky Powell).
Even the rain didn’t dampen things down and you and your team dealt with everything in your stride.
All went very well from our perspective and your professionalism, courtesy and patience with the family throughout this process has been much appreciated and as difficult as these things are, it does make things go a lot easier and smoother when dealing with a very understanding and professional business like yours.
"A massive thank you to Shayne and Laura for organising my Dad's funeral (Terry Jones). They were patient, thoughtful, flexible and professional all the way through the process. My Mum, sister and myself are so grateful for your help.
"Words cannot express the gratitude that my sister and I would like to pass on having attended our estranged fathers funeral Friday.
Our dad John Lawrence was in our lives for 25 years.
My sister and I (the only blood Lawrence's) were approached by a member of your staff with such compassion & understanding. If it weren't for him we would have not attended the service. Words cannot express how if felt to listen to a eulogy in which 25years are skipped but your staff made us welcome and eased that pain We will always remember and be grateful for the gentleman that supported us. Thank you from the bottom of my heart.
"Never having organised a funeral before Shayne and Laura made it very easy with clear guidance and responded quickly when I asked any questions, which took away a lot of the anxiety I was feeling.
I know my mother would have been smiling at being driven through Hereford in such a grand style and the organisation at the crematorium from the bearers to the service and guidance for us as a family was first class.
A heartfelt 'thank you' from all the family but most of all from me."
Argelès Gazost, France
"August 2018. An heartfelt thankyou to Shayne and the team who handled the burial of my dear mother with caring professionalism. Making the arrangements from France, despite the distance, couldn't have been more straightforward. Thankyou, once again."
"Shayne makes you welcome when you need a funeral service. I fell on my feet finding him when I needed a funeral service. He's a kind man who took pains to work with me to provide just what I wanted. He sorted out everything and carried out his part of the funeral service with deep dignity and respect. I'd recommend Shayne Hogg to anyone."
"Following dad's untimely death, SHFS were recommended to us by carers who had been assisting our parents. All arrangements for dad were handled with such thoroughness and consideration by Shayne, Laura and the team that when mum passed away just 5 weeks later, the choice to return to SHFS was an obvious one. We would add that Shayne is a consummate professional and did everything to assuage what was a difficult time for us all."
mrs e morgan& family
"We as a Morgan family would like to say a big thank you for the beautiful funeral you organised for us and we would recommend yourselves at Shayne Hogg and family to everyone many thanks"
Jane Williamson and Family
"On behalf of our whole family i would like to thank Shane and Laura for helping us with losing my beloved husband. The support and kindness we received was so comforting. My husband was treated with such dignity even from the 2 lovely chaps who collected him from our family home , right through to giving him the beautiful send off he most definitely deserved. Thank you so much for making the most difficult time of our lives a little easier. Much love Jane"
"Shayne, Laura & their whole team looked after our family beautifully whilst organising the recent funeral / interment of our father. Shayne Hogg is a family-run business which means that you get a very personalised approach. They were kind and supportive whilst providing a smart, professional service."
"I had to organise the funeral for my husbands Mum, Shayne was recommended to us, from the moment we contacted them late on a Bank Holiday weekend Sat we knew we had made the right decision. From the two gentlemen who came to collect Mum who showed her such dignity and gentleness to the internment of Mums ashes when Shayne took the trouble to carry the coffin top flowers to the grave side nothing was too much trouble. We wanted several items put in the coffin with Mum and you could tell that thought had gone into there placement. For the funeral itself everyone was impeccably turned out. I would recommend Shayne and his team to anyone, I lost count of how many times Laura used the phase "not a problem" to anything we asked for. Thank you for giving Mum such an excellent send off. "
"I received 3 quotes for my wife's funeral. Shayne's was much lower than the others and I worried (needlessly) about the Quality. In Shayne and Laura's case they combined quality and value for money. A call to this funeral service is a must should you be faced with the awful task of arranging a funeral for a loved one. Thank you. "
"My parent's funeral couldn't have been nicer. Shayne and Laura are kindness itself - friendly but dignified. Lovely people and wonderful service. Many congratulations"
tina newman and jean brown
"After losing my grandad/dad.we chose to go to shayne hogg to help us sort his funeral out.as we have never had to organise one befor.as soon as we walked through the door they made us welcome.both very polite to.we didnt have to do anythink they done it all.thankyou for all your support through out the funeral means alot to our family very much recomended.xxxx"
"After losing my brother, Shayne was recommended as our funeral director,fantastic recommendation.Never having to organise a funeral & all that goes with it before,from the very start,Shayne was ever the professional,he made me feel very much at ease.Nothing was ever too much trouble for Shayne or Laura, they always had time to answer any questions,were there for guidance,which was always just right throughout,there if I needed to chat & treated me normally.From start to finish you were amazing, professional,smart,sensitive, caring,friendly,kind,always checking that you had everything right,treating Shaun with such dignity I was as relaxed as I could be & put at ease the whole time.Thank you just doesn't seem enough for all that you have done,truly amazing. Bev xxx
Lisa Thomson & Family
"Losing my son Liam in a sudden tragic death is not what a parent should have to go through.( I'm devastated) I would like to thank Shayne and laura for everything you have done for us. You are very professional, polite,sensitive. You took the stress away from me.Every visit I had I was dreading it but Shayne and Laura made me feel at ease and comfortable. Shayne did an amazing job with funeral services leading my son and treated my son with up most respect. I'll never forget that.I was more than impressed with your service you professionalism and your kindness.I really can't thank you enough you are both truly amazing people and I thank you from the bottom of my heart. Love Lisa & Family xxxx"
The Williams Family
"We made the best decision in choosing Shayne and Laura to deal with the cremation service for our lovely Jim "Snowy". Our sadness was dealt with in a caring, gentle way by them both. We would also like to thank Mark for his relaxed and friendly approach officiating the service. We, as a family, absolutely recommend Shayne and Laura. "
"Thank you to Shayne Laura, and staff.
For the outstanding and professional services shown towards us on our sad loss of our very dear mother. "
"Well, how in the earth do you go about arranging a funeral and celebration of life for the most wonderful brave and inspirational Mum in the world? My sisters, Gina and Holly, like me were totally lost and bereft - we were all in great pain. Laura and Shayne, it felt, just "held our hand" throughout the whole process from careful selection of coffin and casket, to the order of service, The service on the day was so sensitively carried out with Shayne leading the car with our dear Mum in, in such a gracious /respectful manner. Then giving my two brother-in-laws, Gary, Paul, and Mum's gardener /dog walker Robert, and me clear instructions as to how to take Mum into the Crematorium (none of this: "we have to use a trolley under health and safety!"). Well done Shayne, Laura, and Mark."
"We would give Shayne Hogg 10 out of 10. It was very helpful and reassuring to deal with someone professional who knew what they were doing and both Shayne and,in particular Laura, were great. They guided us through the process, helped us put everything together and were calm and relaxed throughout. Mark helped us structure the order of service, officiated at the service and again was great. We are happy with what we thought was a fine funeral."
Tracey & Alan Hidgson
"We would like to thank Shayne and Laura for making a most difficult time a little easier.... They are very professional and helped take the stress away, nothing was too much trouble.
From the first meeting we had with them we knew we could trust them. They provided us with an excellent service and most importantly they never tried to sell us a service that we didn't require. Many thanks again for your support"
" "Losing your ten year old boy as a sudden tragic death is something no one wants to ever have to go through but .... I had to and Shayne, Laura and Charley made me feel like I was part of their family. I went down most days to see my boy and they were always there to support and to help me through everything, even if just a shoulder to cry on. The funeral was as amazing as I could expect. I want to thank them all so very very much they made the whole process as easy as it could be xxxxxx" "
Sam Parker (and family0
"Thanks to all at Shayne Hogg. A very hard time with my mum Geraldine's passing.
All staff were very friendly and helpful. Mum had a great send off and Mark who did the service was brilliant.
Never an easy time losing someone that means a lot to you. I wouldn't say Shayne Hogg's makes it any easier grieving wise as we all grieve at our own pace, but they make the process of giving a loved one the best send off much easier.
Great service and i'm certain that mum had the best send off and exactly how she wanted.
Jane Kibble & Family
"In June I lost my Husband after a short illness. It was not expected so came as quite a shock. A friend recommended Shane and Laura, so I contacted them and felt that a weight had been lifted. They showed such compassion,empathy and professionalism throughout the whole process.Their attention to detail and the effort put in by both Shane and Laura was above and beyond anything I expected. When, two weeks after losing my husband, I lost my Mother, Laura just took everything out of my hands, told me not to worry and she would deal with everything. Which she did. Everything was organised down to the finest detail, all I had to do was say yes or no. I will never be able to thank them for all their hard work. They made the hardest time in my life a lot easier. Hubby would have loved the day."
tim jones and family
"I would just like to say a massive thank you to Shane and Laura and team for all their help,support and shear professionalism in helping us organise dads funeral their attention to detail is totally amazing and they are so respectful of everyone it made organizing one of the hardest things you have to do much easyier and nothing was too much trouble for them,we will always be eternally gratful to you all for such wonderful service and giving dad a wonderful send off thank you again"
Jan Pace & Family
"We would like to thank Shayne & Laura for their outstanding support and professionalism throughout the preparation of Dens Day. We were overwhelmed by this couple and despite this is their career it does take a special gift in mind and heart to provide this service. Thank you both so much, Jan & Family."
"I would also like to thank Mark Townsend for a wonderful service he was so carrying and helpfull I would always recommended shayne hogg and Mark Townsend made everything done to perfection thank you x"
"I would like to say thank you to shayne and Laura for all there help and kindness with my aunt's funeral they went above and beyond thank you so much you are true professional x
"On behalf of the Evans family,I would like to thank Shayne and Laura for arranging mums funeral. Their help and support was fantastic through this very difficult time.We are most grateful."
"I would like to thank Shane and Laura on the saddest day of my life saying bye bye to my beautiful mum.There kindness and compassion made the day bearable.I thank them both from the bottom of my heart.Mark Townsend who did my mums service was amazing.Bless your hearts Shane and laura. love carol
Abby Webb and chris turner
"The thought of organising a funeral was extremely daunting, but after the initial chat with Laura I felt very re assured and instantly knew we had made the right choice on choosing them.
Both shayne and Laura were always polite and sensitive aswell as very professional, they made us feel as though nothing was too much trouble. We aren't religious people so when they suggested mark townsend to conduct the service we were initially unsure, but we can honestly say mark took on board everything we asked for and exceeded it. It truly was a beautiful service. And We can now start to move with an everlasting memory of a service and care that was provided with dignity and respect for scarlett aswell as sympathy and understanding towards us. We truly cannot thank you enough"
"I would like to thank Shane and Laura for all the care and support shown to myself and my family over the loss of my dad. Mark Townsend was recommended to us to carry out the service and what he did was more than we expected, he was such a genuine and sincere person, he surpassed our expectations."
Jo Jones & Family
"The kindness, care, attention to detail and professionalism that Shayne & Laura showed towards my Dad & the family made this very difficult time so much easier to bare. I was dreading the initial meeting we had, but both Shayne & Laura made it a positive and comforting experience. The recommendation to use Mark Townsend to deliver the service was excellent - Mark was perfect for what we wanted, he sensitively prepared us ahead of the funeral and led the service exactly the way we wanted it. I have nothing but praise for everything that Shayne and Laura did for us. The way Shayne led Dad out of our road on the day of the funeral was both moving and poignant. Nothing was too much trouble and they lifted the burden from our shoulders at a time when it was much needed. "
"It's great to find somnoee so on the ball"
"I would like to thank Shayne and Laura for all their help with arranging my mum's funeral. I cannot praise them highly enough for their professionalism and also their compassion in the most difficult of times. The service was perfect and Shayne guided us through it from start to finish. Myself and my family will be forever grateful for making the hardest of days a beautiful day. Thank you "
"Our dear friend Kirsty suddenly passed away aged 28, the funeral arrangements were going to be difficult due to the emotional rollercoaster, numbers attending and family dynamics. The attentive and caring service provided by Shayne and Laura was above and beyond expectation. The support from the beginning of this journey to the end was respectful and dignified. Many thanks. "
Karen Cunningham Kennett
"I lost my husband Mark very suddenly and unexpectedly and didn't have a clue what to do. However Shayne and Laura took all the stress and worry out of organising the funeral and helped me make all the right decisions. Every detail was as important to them as it was to my family and I. I could contact Shayne and Laura as often and at anytime that I needed to for advice and support. Nothing was too much trouble. They are both very kind, patient, thoughtful and wonderful people.XX"
"Would like to pass on our thanks to Shayne and Laura Hogg. From the first phone call we were put at ease. They took everything out of our hands for the organisation of the funeral and answered every query and question we had nothing was too much trouble. The day was faultless. They treated us with such friendliness and kindness we can't thank them enough. Also thank you for the recommendation of Mark Townsend. Would have no hesitation in recommending them in the future. A caring professional company. Thank you all again."
"What a full and caring service shayne, Laura and the rest of the team at Shayne Hogg funeral service provide. The chapel of rest, Mark townsend, the flowers.all dealt with sympathetically in a caring and empathetic way. Second time of using their service and would recommend to anyone needing honest, reliable and cost conscious funeral directors. So so many thanks for taking care of our mum "
"My family and I cannot give enough praise to Shayne and Laura the way they looked after and guided us through this devastating time. You gave us 100% professionalism from start to finish with the arrangements for Steve/dad's funeral. The recommendation made by you for us using Mark Townsend to carry out the service was excellent and he was very attentive when gaining information about Steve and the layout of the service from the bottom of our hearts we all thank you very much and will be recommanding you in the future"
"My family and I would like to thank Shane and Laura Hogg for their kindness and excellent service in carrying out my late father, Kenneth John Hursey's funeral. Everything was carried out to our wishes and went perfectly. Nothing was too much of a problem under very emotional circumstances but their professionalism and expertise was second to none and to that we are very grateful."
"I was more than impressed with every aspect of the arrangements, as were the rest of the family , and I cannot thank you Shayne and the rest of you're team enough for helping make the funeral of my brother go so smoothly and efficiently. "
"Thank you to Shayne, Laura and Charlie. Your service was immaculate and would defiantly recommend you.
"we would like to thank Shane and Laura for there Kindness and understanding, and for guiding us through this most distressing time. Our Son was just 22 years old and the devastation to our families was immense. Shane and Laura are incredibly kind sensitive and compassionate people and we couldn't have asked for more from them. There professionalism and Kindness made all of this more bearable and we thank you so much. The recommendation they gave us for Mark Townsend to take the service was absolutely excellent what a lovely human being he is. Thank you Shane and Laura very very much."
Hereford HR4 0RU
"From the moment we arrived at the funeral home we were made to feel at ease by Laura, it was an emotional time but we were able to ask as many questions as we liked with time not being an issue.
We felt that financially all details were covered and the cost was very good – with the help of Laura and Shayne and the recommendations they gave us for Mark Townsend to take the service and the flowers by Ann cousins it made a difficult time for our family much easier. We would recommend Shayne and Laura for a business run with empathy and thoughtfulness – Thank you both very much.
Sheila, Andrew and Jo
"Shayne Hogg Funeral Services provided me with a very sensitive and caring service at what was a very difficult time for me . I would recommend them to anyone "
"We would like to thank Shane and Laura for the funeral arrangements of Micheal Sparey their professional, personal and caring approach really helped at such a difficult time. "
Malcolm & Thelma newbury
"We would like to thank all the staff at Shayne Hogg Funeral Services ,for their help before and during the funeral service of my mother ,also to come to the terms with the unusual problems we had during this sad time . Much appreciated ."
"Having used the services of this fantastic family for my fathers funeral in 2012; I had no hesitation in returning to them for my mothers recent passing. Their recommendation of Mark Townsend to conduct the service was a Godsend. 5 star treatment from a 5 star company. "
Sue Edwards ( and family)
"With the greatest of thanks , to Shane and Laura not only on one of the families saddest days, which was handled with the utmost respect and professionalism , but, for their before and after care with compassion and friendliness towards all the family "
"i would like to thank u all for help what i get from u in very hard time in my life when my brother pass away. I would recommend Shayne Hogg service for ur professionalism, care and help. Thak u very much "
Sue & Chris Evans
"I would like to thank Shanye and Laura for the care and thought given to our family at such a difficult time and helping us deal with all the ups and downs, arrangements and the service, nothing was ever to much trouble when dealing with my dads funeral and done to the highest speck, I will never be able to thank them or Mark Townsend for an amazing service. "
"Following a recommendation I engaged Shayne Hogg to deal with my husbands funeral arrangements. What a wise decision, the attention I received was perfect, everything was offered and done in such a professional and caring way.
All was so high standard and the day was faultless, Shayne and his team ensured that everything ran smoothly and Laura was always available to answer my questions before and after the actual day. I would not hesitate to recommend them to anyone in need of a professional service from a family business that actually cares about the client not the cashflow and you would be very pleased at the cost."
Mark & Debbie Etheridge-Barnes
"We first met Shayne, Laura & Charley back in April 2012, when our 21 year old son Kurt Etheridge (Rifleman Etheridge) was suddenly take from us. Kurt was based in Catterick near Darlington and Shayne & Laura arranged to bring Kurt home, back to Hereford. On the day of the funeral, Shayne arranged for a police escort through a busy Hereford, which brought tears to a few eyes. The Funeral was held to a very professional and high standard, right down to the unique order of service we asked for, nothing was ever too much for them. We can’t thank Shayne & Laura enough for their professionalism and heart felt kindness and would not hesitate to recommend them to anyone looking for a professional funeral directors who cares. We still keep in contact and are privileged to call them our friends."
"I would like to thank shaune,Laura and Charlie for making such a difficult day run so smoothly, you were all so professional and understanding. I don't think my family would of been able to get through the day without the help of u guys and for that we are so grateful. "
"Dealing with the death of our incredible, inspirational, selfless 19 year old son was never going to be easy but thank you Shayne & Laura for pulling out all the stops to ensure Alex's wishes were met and for the level of care and compassion shown through out. You made the situation a whole lot more bearable and we knew from prior experience of my mothers funeral we could put our trust in you. "
"we cannot thank shayne, Laura and his team enough for all they did for us at such a sad time. They treated our dad with the most respect and care. Their professionalism was outstanding in everyway Every tiny detail was perfect we couldn't of wished for a better send off for our wonderful dad "
"I met shayne and Laura hogg at the worst time of my life,with the death of my 17 year old son,daren.not only did they arrange every last detail of my son's funeral,they supported me emotionly they were my rock,I cannot thank them enough for their professional work that they do.now 5 years on I am proud to say that they are my closest friends,such a wonderful couple and a beautiful family,x"
"Cannot praise this family enough for what they have done for my husband and my family after arranging my husbands funeral within 2 days and putting everything right what another funeral director had made wrong they treated my husband with so much respect and nothing was to much trouble. At the end of the phone any time night or day. I really am so great full for everything they have done and for h"
"We cannot praise Shayne and Laura highly enough. Their professionalism and care throughout all the funeral arrangements and the funeral itself was second to none. They were so smart and thoughtful throughout the funeral and internment, not intrusive but their to make sure everything went smoothly. Shayne has conducted 2 funerals for us and both have been exemplary"
"Shayne, Laura and Charlie. Words cannot express how grateful we are to you all following the sudden and tragic loss of my husband. You handled everything respectfully, and with humility and you were a great strength and comfort to me and the children - nothing was ever too much trouble and everything was perfect - thank you."
"I'd like to thank you all for your kindness and the way you handled such a big funeral, the family are forever in your debt for your compassion at such a difficult time."
"I would like to thank you all.For being so kind and so professional on the day of my mothers funeral.It was the hardest day of my life .But you all gave us the strength to get through.With your kindness and warmth .Thank you once again."
"I would like to Thank you all for the respect and the dignified manner you treated my loved one, me and my family will always be grateful for the professional manner you helped us through on a very difficult day."
"You made everything easy and straightforward, treated our loved one with respect and dignity and ourselves with efficiency well-clothed with simplicity and warmth. Thank you for looking after us all well and making everything as painless as possible."
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