Hedley and Kingsley Lawson and Family
We have both worked in the undertaking business so knew what is involved in funeral organisation. We were very pleased with the exceptional service which we received and Alistair, who led the Team this time, carried out our instructions immaculately.
Burials are getting rarer and there is so much more to organise. Gill had the lovely funeral she deserved and our thanks go to Team Hogg who we recommend 100 percent.
The service today was totally lovely in all respects, and such a nice tribute to our Dad. We felt so well supported by Alistair, Karen, Shayne and the team. Our sincere thanks for everything you’ve arranged from that very first phone call we had a few weeks ago.
I can’t thank Shayne and his team enough for the help they provided for my dad’s cremation. They were so helpful and the services they offered were amazing. I would highly recommend using them.
Thank you all for your help
Lisa and Glen
Lisa and I would like to pass on our thanks for the amazing support you gave us since Terri Ann arrived in your care.
From start to finish we could not have asked for more from you in the service you provided. Everything was done with dignity and respect, something we can’t thank you enough in doing.
We would also like to thank everyone else involved, Tony and Phil, and anyone who worked in the background we may not have known about.
Again, thank you so much for the important role you played in ensuring Terri Ann had the farewell she so thoroughly deserved.
I wish you all the very best.
First of all, thank you from all of the family for your sensitive services in organising Brian’s cremation, especially helping the lads with the coffin. This is never an easy task and you all helped to make a very difficult day more bearable.
Sue & Ian Rudd & Family
Thank you, Alistair, Shayne and the team at Shayne Hogg Funeral Services. Alistair was so compassionate and supportive from the first phone call, explaining everything and suggesting celebrant Mark Townsend who was fantastic, and the vicar, Jane Davies who was equally brilliant.
Alistair helped with my calls and requests for which I will always be grateful. He made a difficult and upsetting situation run so smoothly, giving us the means to give Mum (Barbara Davies) the perfect send-off. I cannot recommend Shayne Hogg Funeral Services enough!
Thank you Shayne and Alistair for organising David’s funeral. You were both there for the family from the very first contact until the actual funeral and handled everything in such a professional manner at the same time showing so much compassion. Nothing was too much trouble even fulfilling yet another request the day before the service.
Your guidance and support at such a sad time will never be forgotten. The celebrant, Paul Kingston, conducted such a lovely service which the family greatly appreciated.
We would like to highly recommend Shayne Hogg funeral services.
Nick B and Family
A big thank you to Shayne, Alistair and the team at Shayne Hogg Funeral Services for organising Dad’s funeral.
They were professional, helpful, caring, and removed all the anxiety about what to do following Dad’s passing. The funeral went without a hitch on the day and the celebrant, Lewis Greenow, conducted a lovely service which we all appreciated. Any questions we had were dealt with calm efficiency and with much sympathy. We can highly recommend them.
Shayne Hogg Funeral Services came recommended to me and I cannot express enough how pleased I was with the services provided by Alistair & the team.
From the first call, Alistair was exceptional and took control when I was completely out of my depth. I cannot thank you enough for the guidance and support I received at this very emotional time. I would also like to say a huge thank you to Lewis Greenow for the lovely service.
Thank you to Alistair and Shayne for taking care of mum at this sad and difficult time. Nothing was too much trouble. Very kind and compassionate. Mark Townshend, the celebrant, was excellent. We would highly recommend Shayne Hogg funeral services.
Karen and Kerry Washington
Words cannot express what an amazing job you did for us in tricky circumstances. The service was so well organised and everything went so smoothly.
Mark the Celebrant spoke so eloquently and chose a wonderfully fitting poem and readings which couldn’t have been bettered.
The photo tribute that you recommended was also so beautiful. Your help and guidance through this difficult time was amazing and we couldn’t recommend your services more highly.
Bonita and Family, Hereford
Thank you to Shayne and Alistair – 2 amazing people who took care of our mum at a sad and difficult time. Such care and dedication. Nothing was any trouble and they dealt with everything we needed. I would recommend to anyone.
Dawn Johnson and Family
I would like to thank Alistair and Shayne for the help and understanding shown to us at a time when we were at our lowest. They gave suggestions when we weren’t thinking straight, carried out all our wishes and gave my dad the dignified send-off he deserved. Thank you so much.
Roger and Carol Taylor
A brilliant and caring family-run business that takes a lot of the worry out of losing those close to you at the time when you need compassion.
From the first time we made contact with Alistair, who knew our daughter and us as a family, he showed great kindness and much understanding. He even phoned after the funeral to see if we were alright. On the day, Shayne looked after us with much kindness and understanding, arranged our grandsons and nephews as pall bearers for our daughter/mother to be carried into the crematorium.
Mark, the celebrant, did a lovely service as he has always done for us and previous family members. We have used Shayne Hogg funeral service for the last 11 years and would not use anyone else locally.
Losing my Brother was the hardest thing that’s ever happened to me, and while Shayne and Alistair couldn’t make it easier they certainly made it less difficult. I will forever be grateful to Shayne and his team for the dignity they showed my brother, and the support and compassion they showed to his entire family.
Richard Binnersley, Leominster
Thank you to Shayne and Allister for your professionalism and compassion in the services you have provided us with over the last couple of weeks. You have made this period a comforting time and we have found it easier to deal with than it could have been, due to the superb way you have handled everything for us. From the first phone call, it has been a pleasure and you have made what is the saddest time, the proudest time.
Sheila Brown, Hereford
“Thank you to Shayne and the team for conducting my husband’s funeral. It was very well organised. Thank you Alistair for all your help and to Mark Townsend for the service. It was very dignified and we felt very safe.”
Margaret Locke, Hereford
“We cannot thank Shayne and Alistair enough for their kindness and professionalism during a sad time. Their sympathy and understanding helped us through this difficult time, particularly with the Covid situation. I would highly recommend their services.”
Craddock Family, Hereford
“All our thanks to Alistair and everyone at Shayne Hogg. Their support, compassion and personal attention were exceptional. Our family are very grateful for all the help and advice they gave in making the funeral arrangements. The service was everything we had hoped for. Everything you need at such a difficult time. Thank you all.”
Marie Green, Hereford
“We can’t thank Shayne Hogg Funeral Services enough for helping to arrange our father’s Funeral. Alistair was brilliant on the telephone, advising of all the Covid restrictions and how the service would work during these times. Shayne also conducted our Mum’s funeral and on both occasions, everything went smoothly. A very professional service. Would highly recommend it.”
J-P Davies, Hereford
“I couldn’t have picked a better Funeral Service than Shayne Hogg. From the minute I spoke to Alistair I knew that they were going to make the whole process so easy at this traumatic time. Nothing was too much trouble and the guidance given was second to none. We couldn’t have had a better service on the day, Mark Townsend the Celebrant was excellent and uplifted everyone. Thank you so much, Shayne, Alistair and Mark for being so understanding, sympathetic and professional at this sad time. From all of the Davies family. “
Ty Kahaki, Hereford
“The hardest time of my life was when my Mum passed away. Shayne and Alastair made it so much easier for me; always on the end on the phone to answer any questions I had. Shayne was amazing on the day and made it all go smoothly. I would highly recommend their services. So professional and so caring. Thank you so much.”
Carole Kent, Hereford
“Thanks so much to Shayne, Alistair and the staff for organising our dad’s funeral. A difficult thing to deal with at the best of times but during a global pandemic, unbearable. From my first phone call, they were kind, supportive and professional. The funeral day was perfect. Their attention to detail was above and beyond what we hoped for. On behalf of our family and friends we thank you and highly recommend your service to anyone reading your reviews.”
Nenadich Family, Sutton, Herefordshire
“Our family would like to thank Shayne, Alistair and his team so much for their compassion and commitment to giving Chris the funeral that he would have wanted. The whole process with Covid has been horrendous and from the first call, Alastair was so warm and sympathetic, nothing was too much trouble and took control of everything, yet listened to all the things that we wanted. The service on the day and their attention to detail were incredible. The most important thing for us was that we gave Chris the funeral he deserved and it was. Thank you so very much to all the Team at Shayne Hogg”
Wayne Kidd, Norwich
“Thank you to Shayne Hogg Funerals Services for their friendly, sympathetic and loving approach when taking on the funeral of our most treasured loss, our Mum. Their professionalism in guiding us through the process in this time of grief was excellent. Shayne Hogg Funerals was recommended to us and likewise, we do not hesitate to recommend them to you also. Our sincere thanks to you all. “
T M Hale, Monmouth/Hereford
“Many thanks to everyone at Shayne Hogg funeral services for a job well done during these sad times. Not made any easier due to Covid. The video link was well worth it for the family in Australia.”
Linda Harrison, Hereford
“The sensitivity and extremely professional service shown by Alastair and Shayne made our lives so much easier at a very difficult time. My husband’s funeral was the perfect tribute we wished for. In particular, the empathy shown by Alastair was outstanding. Thank you “
James Barrell, Bartestree
“After the passing of my grandfather, Shayne and Alister were amazing. The help and advice from them both was second to none and so helpful throughout. A very professional service and everything was to a high standard. Thank you “
John Roberts, Hereford
“When faced with the loss of a loved one for the first time, it is difficult to know where to start. From our first contact with Shayne Hogg Funeral Services, we had sympathetic and practical advice ensuring the funeral for a much-beloved wife and mother met her wishes, enabling us to show our deep love and respect. The friendly and sympathetic support and attention to detail were invaluable. All arrangements were planned perfectly and conducted with great dignity and respect. The beautiful family cross arranged for us was exceptional. Friends recommended Shayne Hogg and we would not hesitate to do the same. The excellent standards of professionalism, care, support and friendship we experienced were invaluable during our time of grief and need for which we are very grateful.”
Alwyn Hooper’s Children, Hereford
“We have just gone through the worst time, but with Alistair’s amazing patience, advice and help, we were able to get through it. The professionalism of Shayne Hogg undertakers was incredible, and for this also, we are truly thankful. Many thanks”
Roy Hoult, Hereford
“From the first moment of contact, I experienced nothing but respect and courtesy. No question was too much and Shayne and his team walked us through the whole process with patience and understanding. There was no point at which I did not feel supported. Shayne and his team gave our Mum the dignified send-off that she deserved. Thank you so much for everything.”
Jan Fletcher & Claire Kurk, Hereford
“Amazing service, with such a personal touch. Alistair is such a first-class asset to have joined Shayne. In such different and difficult times, his attention to detail and kindness was faultless. The horses and carriage company was so respectful and professional; a truly extra special addition. Also, Mark Townsend was sensitive and faultless in this very difficult time. Dad would have been impressed from start to finish.”
Linda Van Poetsch, Hereford
“A huge thank you to Shayne and Alistair for the care and attention given to myself and my family for the funeral of my Dad. Nothing was too much trouble. During these very difficult times, they ensured his send-off was with the dignity and love my Dad deserved. Also a huge thank you to Mark Townsend for the lovely service “
Ruth Phillips, Hereford
“10 out of 10. Shayne was brilliant at organising my uncle’s funeral during coronavirus. Nothing was too much trouble for him. A down-to-earth person who is very organised and professional. I would thoroughly recommend them.”
Doreen Nicholls, Hereford
“Thank you, Shayne, for arranging the funeral of my husband, Fred. The coffin was so beautiful and when the flowers were added, it looked magnificent. You and your staff looked very professional and smart. I can’t thank you enough, especially in these pandemic times. “
Steven Evans, Hereford
“We would like to thank Shayne for all his help with arranging the funeral of our father at a very difficult time due to the pandemic. Nothing was too much trouble and the caring, dignified and professional manner was much appreciated “
Lady Foley, Herefordshire
“When my mother died, I didn’t know where to go for funeral help and a friend recommended Shayne Hogg. From the first phone call down to my worries about the right music, they put my mind at rest. They showed great kindness and thought for my family, and we had a perfect funeral that my mother would have loved. Thank you to all concerned.”
Smith Family, Bromyard
“Our family would like to say a sincere thank you to Shayne, Val and Mark for helping us through our most difficult time. The comforting atmosphere created made all the difference for us during the arrangement process. Val was so understanding, ensuring we got the service we wanted for our Mum. A very professional and compassionate team. Thank you all so much.”
Hoon Family, Hereford
“Compassionate, warm, friendly, dignified, professional. Nothing was too much trouble. Sincere thanks to you all.”
“Thank you Shayne for your professional services. My dad would have been proud of the send-off that you helped me organise during a difficult time.”
Wendy Schuster, Hereford
“Dignified, respectful, kind, compassionate and warm. All words to describe my Dad’s funeral and the attention given to us by Shayne, his staff, and Mark, the celebrant. It was a wonderful send-off and Dad would have been so thrilled with the extra-special touch of the Union flag. Thank you all so very, very much. You were brilliant.”
Sue Anderson, London
“Our family were so thankful for Shayne’s kindness, care and attention to detail for our Dad’s funeral last week. Everyone was so warm and respectful throughout the process, and they made a sad time into a lovely and elegant closing for Dad and us. Thank you so much.”
Alison Jones, Hereford
“My sincere thanks to Shayne and the team, especially Tony and Val for their amazing help with my Dad’s funeral (Martin Morgan). Every aspect was perfect and nothing was too much trouble.”
Maggie Lawson, Hereford
“My family and I would like to thank Shayne for helping us through this difficult time after losing my husband in Turkey. He helped us in getting Chris Lawson to the UK. We would recommend his services.”
Steve Taylor, Hereford
“Myself and the family of the late Beverley Jayne Stone would like to thank Shayne Hogg and his team for their professionalism and understanding during the loss of a loved one. Shayne was with us through the whole process and helped guide us with compassion. Losing a loved one is never easy. As for the funeral itself, all the staff were impeccably turned out. I would recommend Shayne and his team to anyone. “
Jones Family, Hereford
“We would like to thank Shayne and Jack for their kindness and support for our dear departed Mum. Compassionately, professionally and with infinite patience, we were helped and guided through one of the most difficult times we have ever experienced. Thank you so much to the whole team. We would not hesitate in recommending their services. Everything flowed. 5 stars. Thank you from the bottom of our hearts. Beverley, Nadine and Family”
Thomas Family, Hereford
“We would like to thank Shayne for his consummate professionalism in such a difficult time. The care before the funeral was just what was needed – it felt that nothing was a problem and they were always happy to give up their time to answer our questions. This was replicated by Shayne and his team at the funeral. Never patronising or officious, Shayne guided the bearers through their duties in a calm, compassionate and unobtrusive manner. I cannot imagine that there is anything else that they (or anyone else!) could have done to make the whole experience any easier.”
Alison Walne, Hereford
“On behalf of the late Jean Riches, we would like to thank Shayne and all involved in delivering an exceptional funeral service from start to finish. What was envisaged as a very daunting process due to our sad loss, turned out to be a very smooth one. Nothing was too much trouble. Our family from Wales were present and they too wished to express their thanks for the courtesy shown both at the funeral service itself and internment. We would therefore not hesitate in recommending this service and hope others will find the same comfort we did at such an upsetting time. Thank you very much. Alison, Tony and Family.”
Marie Green, Hereford
“We would like to thank Shayne Hogg for such a professional, compassionate, friendly and understanding service. We, as a family, found ourselves organising a service for our mum on behalf of a very immobile dad. We felt at ease from the off, with advice while listening to our requests and views. Anything we had not thought of was brought to our attention, it was just so easy and flowing. The respect and the way the ceremony was organised was wonderful, no little detail was let slip. Even to our mum’s hair being set in rollers for her last farewell was no problem at all. We would not hesitate in recommending their funeral services.”
Elaine Charles, Hereford
“I want to thank Shayne Hogg for the amazing send off for my dad, Gerald Charles. The service and support were second to none. I would strongly recommend everyone to use their services at your saddest times. Professional, deeply respectful, warm and compassionate. I thank you from the bottom of my heart for your kindness xx”
Mia Mackie, Hereford
“The Virgo family would like to express our gratitude to Shayne and the staff for their professional service in dealing with dad’s funeral. Shayne helped the family showing compassion, dignity and respect at such a difficult time. He was so kind and supportive throughout, always there to answer any questions we had, any time of the day. Nothing was ever too much trouble. Sincere thanks from all our family.”
Roger Burke, Hereford
“Just a quick note of thanks and an appreciation from all the family for the preparation beforehand and dealings with things on the day. Even the rain didn’t dampen things down and you and your team dealt with everything in your stride. All went very well from our perspective and your professionalism, courtesy and patience with the family throughout this process has been much appreciated. As difficult as these things are, it does make things go a lot easier and smoother when dealing with a very understanding and professional business like yours. “
David Jones, Hereford
“A massive thank you to Shayne for organising my Dad’s funeral (Terry Jones). He was patient, thoughtful, flexible and professional throughout the process. My Mum, sister and myself are so grateful for your help.”
Tracey Lawrence, Newport
“Words cannot express the gratitude that my sister and I would like to pass on having attended our estranged father’s funeral Friday. Our dad John Lawrence was in our lives for 25 years. My sister and I (the only blood Lawrences) were approached by a member of your staff with such compassion and understanding. If it weren’t for him we would have not attended the service. Words cannot express how it felt to listen to a eulogy in which 25 years are skipped but your staff made us welcome and eased that pain We will always remember and be grateful for the gentleman that supported us. Thank you from the bottom of my heart.”
Anne Jones, Hampshire
“Never having organised a funeral before Shayne made it very easy with clear guidance and responded quickly when I asked questions, which took away a lot of the anxiety I was feeling. I know my mother would have been smiling at being driven through Hereford in such a grand style and the organisation at the crematorium from the bearers to the service and guidance for us as a family was first class. A heartfelt thank you from all the family but most of all from me.”
Bob Todd, Argel’s Gazost, France
“August 2018. A heartfelt thank you to Shayne and the team who handled the burial of my dear mother with caring professionalism. Making the arrangements from France, despite the distance, couldn’t have been more straightforward. Thank you, once again.”
Alexa Duir, Ross
“Shayne makes you welcome when you need a funeral service. I fell on my feet finding him when I needed a funeral service. He’s a kind man who took pains to work with me to provide just what I wanted. He sorted out everything and carried out his part with deep dignity and respect. I’d recommend Shayne Hogg to anyone.”
Hull Family, Hereford
“Following dad’s untimely death, SHFS were recommended to us by carers who had been assisting our parents. All arrangements for dad were handled with such thoroughness and consideration by Shayne and the team. When mum passed away just 5 weeks later, the choice to return to SHFS was an obvious one. We would add that Shayne is a consummate professional and did everything to assuage what was a difficult time for us all.”
Mrs E Morgan and family, Hereford
“We as a family would like to say a big thank you for the beautiful funeral you organised for us and we would recommend yourselves at Shayne Hogg and family to everyone many thanks”
Jane Williamson and Family, Hereford
“On behalf of our whole family, I would like to thank Shayne for helping us with losing my beloved husband. The support and kindness we received were so comforting. My husband was treated with such dignity even from the two lovely chaps who collected him from our family home, right through to giving him the beautiful send-off he most definitely deserved. Thank you so much for making the most difficult time of our lives a little easier. Much love Jane”
“Shayne and the whole team looked after our family beautifully whilst organising the recent funeral/internment of our father. Shayne Hogg is a family-run business which means that you get a very personalised approach. They were kind and supportive whilst providing a smart, professional service.”
Judy Balderson, Hereford
“When I had to organise the funeral for my husband’s Mum, Shayne was recommended to us. From the moment we contacted them late on a Bank Holiday weekend Saturday, we knew we had made the right decision. From the two gentlemen who came to collect Mum who showed her such dignity and gentleness, to the internment of Mum’s ashes when Shayne took the trouble to carry the coffin top flowers to the graveside, nothing was too much trouble. We wanted several items put in the coffin with Mum and you could tell that thought had gone into their placement. For the funeral itself, everyone was impeccably turned out. I would recommend Shayne and his team to anyone, I lost count of how many times the phrase “not a problem” was used to anything we asked for. Thank you for giving Mum such an excellent send-off. “
W. Kent, Hereford
“I received three quotes for my wife’s funeral. Shayne’s was much lower than the others and I worried (needlessly) about the quality. In Shayne’s case, he combined quality and value for money. A call to this funeral service is a must should you be faced with the awful task of arranging a funeral for a loved one. Thank you. “
Susan Hursey, Spain
“My parent’s funeral couldn’t have been nicer. Shayne was kindness itself – friendly but dignified. Lovely staff and wonderful service. Many thanks.”
Tina Newman and Jean Brown, Hereford
“After losing my grandad/dad, we chose to go to Shayne Hogg to help us sort his funeral. As we have never had to organise one before, as soon as we walked through the door, they made us welcome and were very polite too. We didn’t have to do anything, they did it all. Thank you for all your support throughout the funeral means a lot to our family. Very much recommended.”
Bev Dickens, Bristol
“After losing my brother, Shayne was recommended as our funeral director. It was a fantastic recommendation. Never having to organise a funeral and all that goes with it before, from the very start, Shayne was ever the professional. He made me feel very much at ease. Nothing was ever too much trouble for him. He always had time to answer any questions, was there for guidance, which was always just right throughout. There if I needed to chat and he treated me normally. From start to finish, Shayne was amazing, professional, smart, sensitive, caring, friendly, kind, always checking that they had everything right, treating Shaun with such dignity, I was as relaxed as I could be and put at ease the whole time. Thank you just doesn’t seem enough for all that you have done. Truly amazing.”F
The service I received for the funeral of my life-long friend was so well organised from the start to finish. Thank you everyone at Shayne Hogg for everything involved.
Jane Hurcomb, Hayley & Danielle
I would like to say a huge thank you to everyone at Shayne Hogg Funeral Services for all their help and support after the death of Chris. They came and collected him and took the greatest care of him, including all our many requests.
I didn’t know Alistair but from the first “hug” I felt like I’d always known him! They were all so patient with us as a family and was always on the end of the phone if needed.
Our service went extremely well in the very capable hands of Mark Townsend (Celebrant). He was extremely sympathetic and very eloquent with his words, even again down to our very quirky requests.
We really recommend these very professional guys to help take care of your loved ones too.
When my partner, Karen, died recently, there was only one Funeral Directors we wanted to use, and that was Shayne Hogg Funeral Services.
We had to have two funerals last year, that of my own mother and of Karen’s mother and Alistair at Shayne Hogg had been so knowledgeable and helpful and the funerals went off brilliantly. When I phoned Alistair about Karen, he was so so helpful and reassuring, as I was very confused initially about what you do in the case of a death at home. However, Alistair organised everything and Karen was collected the morning of her death and this was done in a very dignified and discreet way.
Alistair organised the funeral for me, running through all the options and he helped me to write the death notice for the paper when I was struggling with the wording.
Mark Townsend was a brilliant Celebrant who conducted the two services last year and we were lucky that he was available for Karen this year.
I have received many messages since the funeral complimenting Mark on how he conducted the service.
Shayne Hogg Funeral Services were great from start to finish and some visitors from North Wales commented that they wished Shayne Hogg was a bit nearer to them as they were so impressed.
A day that we were dreading was actually quite lovely and I am very grateful to all of you for the work you have put in to make the day such a success.
Val and Family
The family just wanted to say a huge thank you for making mum’s send off such a positive day – it made so much difference not having to worry about everything.
Paul and Joanna Cobb
Dear Shayne and Alistair,
Thank you both for all your help in planning David’s service of thanksgiving on Friday. It meant a lot to us that he had people who would be so respectful and thoughtful helping with the organising of everything leading up to it as well.
No-one wants to plan a funeral for someone who was much loved, but we tried to reflect his wishes for a simple service, using his beloved Range Rover to transport him and a wicker casket. Your help with enabling him to visit Swinmoor one last time was so important to him and all of us and we are so very grateful for it.
It was lovely to see how smart everyone dressed, which was something that David always did and in us choosing that it showed our collective respect for him.
Your care and attention in dressing him, checking on how many buttons to do up on his jacket, and the time taken to ensure we had exactly the right presentation on the order of service and the most appropriate choices of music helped us to feel we were giving David the very best farewell that we could. We were grateful for the efforts made to ensure it was as tailored as possible to reflect his superb character.
Allowing Jessie and William to accompany Shayne in front of the hearse at either end of the journey, and your team’s calm professional and dutiful manner when David was first collected were two extra special things that you did that meant a great deal to us.
Laura and Hayley
Dear Shayne, Alistair and your wonderful team, Thank you for looking after Mum and the outstanding care and support you provided. The service at St Mary’s church and your attention to everything was so perfect.
Can I thank you first of all, for being my Funeral Director of choice and completing yesterday’s sad occasion without a hitch.
Of course, leading up to yesterday’s final farewell, there is a considerable amount of administrative/other work to be completed, and I must say, Shayne, your ‘front man’ Alistair is to be commended. All contact I have had with him have been carried out in a friendly, efficient and ‘jolly’ manner (I don’t know if that is the correct word to use under such circumstances – but I hope you know what I mean). All of this makes everything much easier for grieving families and of course yourselves; hang onto him I would say.
Alistair and his team provided an exceptional and professional service that made a difficult time much easier to deal with than might have otherwise been the case. I am very grateful that everyone at Shayne Hogg was so kind and considerate. Thank you.
Thank you for guiding me through one of the toughest times of my life. You gave me so much strength to see it through and guided me every step and for that I am truly thankful.
I was blessed to be able to meet someone with such empathy and compassion as Alistair. It is a gift and I don’t know what I would have done without you. I have gained a lovely friend and will always be eternally grateful.
I just felt that I needed to recommend your services to others, especially now things are re-adjusting to a new normal after Dad’s untimely passing in July.
Calm, unflustered, experienced and incredibly helpful and caring. Thanks so much to Allistair and the team at Shayne Hogg funeral services for ensuring that we gave my wonderful Dad the send-off he deserved. Allistair’s advice and guidance at an incredibly difficult time enabled us to make the right decisions when even getting through the days was hard.
The recommendation of Mark the Celebrant was perfect for us too. Mark bridged the gap between a humanist and religious service perfectly.
It was really hard deciding which funeral director to use, especially as the majority of close family members live away from Hereford.
We definitely made the right decision. I would recommend Shayne Hogg to anyone. Thanks so much.
Stuart Morgan and Family
Thank you so much. A very personal and moving experience at a sad time. We cannot praise your staff enough. The words professional and caring don’t do justice for how they handled my mother’s funeral. I could not hesitate in saying your name if asked for recommendations. Thank you again
Ian and family.
Having recently lost my dear wife, as a family we chose Shayne Hogg Funeral Services in Hereford as the local undertakers, having only heard good things about the company.
I have to say I can see why as their staff are so professional and caring. They showed true consideration, care, diligence and kindness.
Nothing was too much trouble for them. Well done to you all. I would recommend them to anyone.
Thank you for making it that little bit easier on the day we will never forget.
We just wanted to say a huge THANK YOU for helping us with my late mum’s funeral recently. From the first initial phone call to the funeral service itself, the service we received was outstanding.
Nothing was too much trouble and any query we raised was dealt with in a calm, professional, reassuring manner by Alistair. We felt that we received 1-2-1 service and helped us through a very difficult time, which was enhanced by so many covid restrictions.
Jo Howe & Hayley Thomas
Thank you to all at Shayne Hogg Funeral Directors for the thoughtfullness, care and compassion shown in the days leading up to and on the day of laying our dear Dad (Peter Morris) to rest. From the guidance provided by Alistair with such care and sensitivity, the dignity and respect shown by Shayne when walking in front of the hearse, to providing careful, considerate instruction to the bearers, my sister and I are so incredibly grateful for your support in the most difficult of days.
Lisa Thomson & Family, Hereford
“Losing my son Liam in a sudden tragic death is not what a parent should have to go through. I’m devastated. I would like to thank Shayne for everything he has done for us. He is very professional, polite, sensitive. He took the stress away from me. Every visit I had I was dreading, but Shayne made me feel at ease and comfortable. He did an amazing job with the funeral services and treated my son with the utmost respect. I’ll never forget that. I was more than impressed with the service, professionalism and kindness. I really can’t thank Shayne enough. He is a truly amazing person and I thank you from the bottom of my heart. Love Lisa & Family xxxx”
The Williams Family, Hereford
“We made the best decision in choosing Shayne to deal with the cremation service for our lovely Jim “Snowy”. Our sadness was dealt with in a caring, gentle way. We would also like to thank Mark for his relaxed and friendly approach to officiating the service. We, as a family, absolutely recommend Shayne. “
Sue Jones, Hereford
“Thank you to Shayne and staff for the outstanding and professional services shown towards us on our sad loss of our very dear mother. “
Jeremy Bugden, Salisbury
“How on the earth do you go about arranging a funeral and celebration of life for the most wonderfully brave and inspirational Mum in the world? My sisters, Gina and Holly, like me, were lost and bereft – we were all in great pain. Shayne “held our hands” throughout the whole process from careful selection of coffin and casket to the order of service. The service on the day was so sensitively carried out with Shayne leading the car in such a gracious and respectful manner. And he gave us all clear instructions as to how to take Mum into the Crematorium. Thanks to everyone at Shayne Hogg Funeral Services.”
“We would give Shayne Hogg 10 out of 10. It was very helpful and reassuring to deal with someone professional who knew what they were doing. He guided us through the process, helped us put everything together and was calm and relaxed throughout. Mark helped us structure the order of service, officiated at the service and again was great. We are happy with what we thought was a fine funeral.”
Tracey & Alan Hidgson, Hereford
“We would like to thank Shayne for making the most difficult time a little easier. He is very professional and helped take the stress away. Nothing was too much trouble. From the first meeting, we knew we could trust him. He provided us with excellent service and most importantly he never tried to sell us a service that we didn’t require. Many thanks again for your support”
Louise Hembrow, Hereford
“Losing your ten-year-old boy as in sudden tragic death is something no one wants to ever have to go through. I went down most days to see my boy and Shayne was always there to support and to help me through everything, even if just a shoulder to cry on. The funeral was as amazing as I could expect. I want to thank them all so very very much. They made the whole process as easy as it could be.”
Sam Parker and family, Ledbury/Hereford
“Thanks to all at Shayne Hogg. A very hard time with my mum Geraldine’s passing. All the staff were very friendly and helpful. Mum had a great send-off and Mark who did the service was brilliant. Never an easy time losing someone that means a lot to you. I wouldn’t say Shayne Hogg’s makes it any easier grieving wise as we all grieve at our own pace, but they make the process of giving a loved one the best send off much easier. Great service and I’m certain that mum had the best send off and exactly how she wanted. Many thanks.”
Jane Kibble & Family, Ledbury
“In June I lost my husband after a short illness. It was not expected and came as quite a shock. A friend recommended Shayne, so I contacted him and immediately felt that a weight had been lifted. He showed compassion, empathy and professionalism throughout the whole process. The attention to detail and the effort put in was above and beyond anything I expected. When, two weeks after losing my husband, I lost my Mother, he just took everything out of my hands, told me not to worry and that he would deal with everything. Which he did. Everything was organised down to the finest detail, all I had to do was say yes or no. I will never be able to thank the team for all their hard work. They made the hardest time in my life a lot easier. Hubby would have loved the day.”
Tim Jones and family, Hereford
“I would just like to say a massive thank you to Shayne and team for all of their help, support and sheer professionalism in helping us organise dad’s funeral. Their attention to detail is amazing and they are so respectful of everyone. It made organizing one of the hardest things you have to do much easier and nothing was too much trouble for them. We will always be eternally grateful for such wonderful service and giving dad a wonderful send-off.”
Jan Pace & Family, Hereford
“We would like to thank Shayne for the outstanding support and professionalism throughout the preparation of Den’s day. We were overwhelmed by the professionalism and it takes a special gift in mind and heart to provide this service. Thank you.”
Micheline Benbow, Hereford
“I would also like to thank Mark Townsend for a wonderful service. He was so caring and helpful. I would always recommend Shayne Hogg and Mark Townsend. They managed everything to perfection.”
Phil Evans, Hereford
“On behalf of the Evans family, I would like to thank Shayne for arranging mum’s funeral. His help and support were fantastic throughout this very difficult time. We are most grateful.”
Carol Hornby, Hereford
“I would like to thank Shayne on the saddest day of my life saying bye-bye to my beautiful mum. His kindness and compassion made the day bearable. I thank him from the bottom of my heart. Mark Townsend, who conducted my mum’s service, was amazing.”
Abby Webb and Chris Turner, Hereford
“The thought of organising a funeral was extremely daunting, but after the initial chat with Shayne, I felt very reassured and instantly knew we had made the right choice on choosing them. Shayne was always polite and sensitive as well as very professional, and he made us feel as though nothing was too much trouble. We aren’t religious people so when he suggested Mark Townsend conduct the service, we were initially unsure. But we can honestly say Mark took on board everything we asked for and exceeded it. It truly was a beautiful service. And we can now start to move forward with an everlasting memory of a service and care that was provided with dignity and respect for Scarlett, as well as sympathy and understanding towards us. We truly cannot thank you enough”
Elaine Grove, Hereford
“I would like to thank Shayne for all the care and support shown to myself and my family over the loss of my dad. Mark Townsend was recommended to us to carry out the service and what he did was more than we expected. He was such a genuine and sincere person, he surpassed our expectations.”
Jo Jones & Family, Credenhill
“The kindness, care, attention to detail and professionalism that Shayne showed towards my Dad and the family made this very difficult time so much easier to bear. I was dreading the initial meeting we had, but Shayne made it a positive and comforting experience. The recommendation to use Mark Townsend to deliver the service was excellent. Mark was perfect for what we wanted, he sensitively prepared us ahead of the funeral and led the service exactly the way we wanted it. I have nothing but praise for everything that Shayne did for us. The way Shayne led Dad out of our road on the day of the funeral was both moving and poignant. Nothing was too much trouble and they lifted the burden from our shoulders at a time when it was much needed. “
“It’s great to find someone so on the ball”
Clare Gardner, Hereford
“I would like to thank Shayne for all his help with arranging my mum’s funeral. I cannot praise him highly enough for his professionalism and also his compassion in the most difficult of times. The service was perfect and Shayne guided us through it from start to finish. Myself and my family will be forever grateful for making the hardest of days a beautiful day. Thank you “
Steven Harrison, Hereford
“Our dear friend Kirsty suddenly passed away aged 28. The funeral arrangements were going to be difficult due to the emotional rollercoaster, numbers attending and family dynamics. The attentive and caring service provided by Shayne was above and beyond expectation. The support from the beginning of this journey to the end was respectful and dignified. Many thanks. “
Karen Cunningham Kennett, Hereford
“I lost my husband Mark very suddenly and unexpectedly and didn’t have a clue what to do. However, Shayne took all the stress and worry out of organising the funeral and helped me make all the right decisions. Every detail was as important to him as it was to my family and me. I could contact Shayne as often and at any time that I needed to for advice and support. Nothing was too much trouble. He is a very kind, patient and thoughtful person”
Lorraine Ashworth, Hereford
“We would like to pass on our thanks to Shayne Hogg. From the first phone call, we were put at ease. He took everything out of our hands for the organisation of the funeral and answered every query and question we had. Nothing was too much trouble. The day was faultless. He treated us with such friendliness and kindness and we can’t thank him enough. Also thank you for the recommendation of Mark Townsend. Would have no hesitation in recommending them in the future. A caring professional company. Thank you all again.”
Roger Taylor, Credenhill, Hereford
“What a full and caring service Shayne and the team at Shayne Hogg funeral service provide. The chapel of rest, Mark Townsend, the flowers. All dealt with sympathetically in a caring and empathetic way. This is our second time using their service and would recommend them to anyone needing honest, reliable and cost-conscious funeral directors. Many thanks for taking care of our mum.”
June Holdsworth, Hereford
“My family and I cannot give enough praise to Shayne for the way he looked after and guided us through this devastating time. You gave us 100% professionalism from start to finish with the arrangements for Steve/dad’s funeral. The recommendation made by you for us using Mark Townsend to carry out the service was excellent and he was very attentive when gaining information about Steve. From the bottom of our hearts, we all thank you very much and will be recommending you in the future”
Kath Amos, Ledbury
“My family and I would like to thank Shayne Hogg for the kindness and excellent service in carrying out my late father, Kenneth John Hursey’s funeral. Everything was carried out to our wishes and went perfectly. Nothing was too much of a problem under very emotional circumstances but the professionalism and expertise were second to none and to that we are very grateful.”
Nick Brown, Bucks
“I was more than impressed with every aspect of the arrangements, as were the rest of the family. I cannot thank Shayne and the rest of the team enough for helping make the funeral of my brother go so smoothly and efficiently. “
Ann Brown, Hereford
“Thank you to Shayne and the team. Your service was immaculate and I would recommend you. Thanks again”
Andrew Hughes, Malvern
“We would like to thank Shayne for his kindness and understanding, and for guiding us through this most distressing time. Our son was just 22 years old and the devastation to our families was immense. Shayne is an incredibly kind, sensitive and compassionate person and we couldn’t have asked for more from him. His professionalism and kindness made all of this more bearable and we thank you so much. The recommendation they gave us for Mark Townsend to take the service was excellent what a lovely human being he is. Thank you very much.”
Sheila Thomas, Hereford HR4 0RU
“From the moment we arrived at the funeral home we were made to feel at ease. It was an emotional time but we were able to ask as many questions as we liked with time not being an issue. We felt that financially all details were covered and the cost was very good. With the help of Shayne and the recommendations they gave us for Mark Townsend to take the service and the flowers by Ann Cousins, it made a difficult time for our family much easier. We would recommend Shayne for a business run with empathy and thoughtfulness. “
Ian Simpson, Herefordshire
“Shayne Hogg Funeral Services provided me with a very sensitive and caring service at what was a very difficult time for me. I would recommend them to anyone “
Sparey family, Garway, Hereford
“We would like to thank Shayne for the funeral arrangements of Michael Sparey. The professional, personal and caring approach helped at such a difficult time. “
Malcolm & Thelma Newbury, Hereford
“We would like to thank all the staff at Shayne Hogg Funeral Services, for their help before and during the funeral service of my mother, and also to come to the terms with the unusual problems we had during this sad time. Much appreciated .”
Anna Winters-Airbright, Hereford
“Having used the services of this fantastic family for my father’s funeral in 2012, I had no hesitation in returning to them for my mother’s recent passing. The recommendation of Mark Townsend to conduct the service was a godsend. 5-star treatment from a 5-star company. “
Sue Edwards (and family), Hereford
“With the greatest of thanks to Shayne for the utmost respect and professionalism before and after the funeral. He showed compassion and friendliness towards all the family “
Monika Brejta, Hereford
“I would like to thank you all for the help you gave in a very hard time of my life when my brother passed away. I would recommend Shayne Hogg for the professionalism, care and help. Thank you very much.”
Sue & Chris Evans, Hereford
“I would like to thank Shayne and the team for the care and thought given to our family at such a difficult time and for helping us deal with all the ups and downs, arrangements and the service. nothing was ever too much trouble when dealing with my dad’s funeral and it was all done to the highest spec. I will never be able to thank them or Mark Townsend enough for an amazing service. “
Daphne Gwilliam, Hereford
“Following a recommendation, I asked Shayne Hogg to deal with my husband’s funeral arrangements. What a wise decision. The attention I received was perfect, everything was offered and done in such a professional and caring way. All was to a high standard and the day was faultless. Shayne and his team ensured that everything ran smoothly and they were always available to answer my questions before and after the actual day. I would not hesitate to recommend them to anyone in need of a professional service from a family business that cares about the client, not the cashflow and you would be very pleased with the cost.”
Mark & Debbie Etheridge-Barnes, Hereford
“We first met Shayne And the team back in April 2012, when our 21-year-old son Kurt Etheridge (Rifleman Etheridge) was suddenly taken from us. Kurt was based in Catterick near Darlington and Shayne arranged to bring Kurt home, back to Hereford. On the day of the funeral, Shayne arranged for a police escort through a busy Hereford, which brought tears to a few eyes. The funeral was held to a very professional and high standard, right down to the unique order of service we asked for. Nothing was ever too much for them. We cannot thank Shayne enough for the professionalism and heartfelt kindness and would not hesitate to recommend him to anyone looking for a professional funeral director who cares. We still keep in contact and are privileged to call him our friend.”
Carrey Eacock, Hereford
“I would like to thank Shayne and the team for making such a difficult day run so smoothly. You were all so professional and understanding. I don’t think my family would have been able to get through the day without the help of you guys and for that, we are so grateful. “
Mandy Naylor, Byton, Prestiegne
“Dealing with the death of our incredible, inspirational, selfless 19-year-old son was never going to be easy. But thanks to Shayne for pulling out all the stops to ensure Alex’s wishes were met and for the level of care and compassion shown throughout. You made the situation a whole lot more bearable and we knew from prior experience of my mother’s funeral that we could put our trust in you. “
Sue Prince, Bristol/Hereford
“We cannot thank Shayne and his team enough for all they did for us at such a sad time. They treated our dad with the most respect and care. Their professionalism was outstanding in every way. Every tiny detail was perfect. We couldn’t have wished for a better send-off for our wonderful dad “
Tracy Loader, Hereford
“I met Shayne at the worst time of my life, with the death of my 17-year-old son, Daren. Not only did he arrange every last detail of my son’s funeral, but he also supported me emotionally. I cannot thank him enough for his professional work.“
Roseanne Bennett, Hereford
“I cannot praise the team at Shayne Hogg enough for what they have done for my husband and my family after arranging my husband’s funeral within two days and putting everything right what another funeral director had made from. They treated my husband with so much respect and nothing was too much trouble. They were at the end of the phone any time night or day. I am so great full for everything they have done.”
Roger Gwynne, Hereford
“We cannot praise Shayne highly enough. His professionalism and care throughout all the funeral arrangements were second to none. The team was so smart and thoughtful throughout the funeral and internment, not intrusive but there to make sure everything went smoothly. Shayne has conducted two funerals for us and both have been exemplary”
Mandy Davis, Hereford
“Words cannot express how grateful we are to you all following the sudden and tragic loss of my husband. You handled everything respectfully, and with humility and you were a great strength and comfort to me and the children – nothing was ever too much trouble and everything was perfect – thank you.”
Janet Nicholls, Hereford
“I’d like to thank you all for your kindness and the way you handled such a big funeral. The family are forever in your debt for your compassion at such a difficult time.”
Marilyn Lilwall, Hereford
“I would like to thank you all for being so kind and so professional on the day of my mother’s funeral. It was the hardest day of my life. But you all gave us the strength to get through with your kindness and warmth. Thank you once again.”
Pam Morgan, Hereford
“I would like to thank you all for the respect and the dignified manner in which you treated our loved one. Our family will always be grateful for the professional manner in which you helped us through a very difficult day.”
Elizabeth Halls, North Herefordshire
“You made everything easy and straightforward, treated our loved one with respect and dignity and ourselves with efficiency, simplicity and warmth. Thank you for looking after us all and making everything as painless as possible.”